What we do at BMG

Interviewing requires experience to get robust and reliable results. Our trained team of more than 200 field researchers completed more 65,000 face-to-face interviews in 2012. That's a lot of experience.

Telephone Interviewing remains one of the most prolific data collection techniques. To ensure quality, we built our own 130-station interviewing unit and invested in the best technology to manage quality and performance.

Web-based surveys provide flexibility and an engaging approach to gathering data. Our platform delivers secure bespoke data collection either standalone or in a multi-mode data collection exercise.

Benefit from the experience and knowledge of our researchers who regularly work with businesses and a range of individuals from young children to the elderly, and across people from all backgrounds and all social circumstances.

Widely used because of their efficiency in gathering large samples, BMG administers several hundred postal surveys a year on behalf of a range of clients, involving the despatch and processing of more than half a million units of mail.

Gain insight against pre-set standards of customer experience. Our team has worked with local councils, industrial clients, telephone advice lines, universities and other private and public sector organisations.

Our evaluation services are a cornerstone of our business. This key service allows us to assess the effectiveness and impact of project and programme interventions at all stages of the policy or implementation cycle.

Gathering your data is only the first part in delivering insight. That raw data must be analysed using a model that will give the answers that are needed. BMG uses a range of multi-variate techniques to derive maximum value and insight from data.