BMG Research has an extensive track record of delivering research for social landlords in Scotland. With Scottish Government holding a series of events over May, June and July seeking input into the next Social Housing Charter, we have reflected on our experiences of conducting the surveys needed to generate Charter indicators. In the document below, we share our thoughts on how the core indicators can supplemented and the resulting data explored to ensure that the maximum benefit is gathered from this engagement activity with customers.
If you would like to discuss any of these issues further, please contact:
Simon Maydew, Research Director firstname.lastname@example.org , or
Francis Bolton Francis.email@example.com