BMG’s latest poll reveals less than one in three social housing tenants in England agree that they can influence their landlord’s services and decisions


Released earlier this week (14th August) for consultation, the government’s green paper ‘A new deal for social housing’ sets out a number of proposals aimed at rebalancing the relationship between residents and landlords, increasing the safety and security among social homes, as well as ensuring that all residents’ voices are heard. Outlined in the green paper here, Prime Minister Theresa May acknowledges that many social housing residents feel ignored by their landlords and stigmatised by wider society; and the paper aims to resolve these issues.

Conducted between the 6th and 10th August, our poll finds that less than one in three social housing Tenants in England agree (31%) that they can influence the their landlord’s services and decisions, a quarter disagree (27%) whilst a further 42% neither agree nor disagree. By provider type, those renting from a housing association are more likely to strongly agree with the statement than those renting from a council, whilst the latter are most likely to provide a neutral response. Readers can interrogate the data themselves by toggling with the menu below.

Jack Harper, Associate Director at BMG Research, comments: “Our poll shows that the most common response is that social housing Tenants in England are unsure whether they can influence their landlord’s service and decisions. From this we can infer that a sizeable proportion of tenants are either unaware of how to engage with their landlord, unaware of what the impact engagement would bring or are apathetic towards engagement. It will be interesting to see how topics like this are addressed in the debate surrounding this new deal for social housing green paper.”

Methodology, fieldwork dates, and a full breakdown of these results can be found here

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