In the latter part of 2014 the team at BMG Research was commissioned to provide an employee survey for Cestria Community Housing. At the time, Cestria were just commencing a partnership with another housing organisation and wanted to benchmark employee’s opinions.
Post the survey, an overall action plan and departmental action plans were formed to scope the future of the housing group. After the survey Cestria Community Housing were accredited with Leaders in Diversity, Customer Service Excellence and IIP Gold. As quoted by Christine Wilkinson, HR Manager “I believe we couldn’t have done this without listening to our staff in 2014, and making changes where required”.
This clearly highlights the benefit and impact an employee survey can have on any organisation.
If you would like to discuss any requirements for an employee survey please do not hesitate to get in touch with the team or myself. We would be delighted to hear from you.