An exclusive BMG poll conducted on behalf of the Independent reveals that almost three-quarters of the Great British public want to see six-week waiting times for Universal Credit reduced.

The poll asked a representative sample of 1506 GB adults whether they thought the average six-week period before new claimants receive their first full payment is “an acceptable wait, or should the government take steps to reduce waiting times?”

74% stated that the government should take steps to reduce waiting times, with just 15% saying that a six-week wait is acceptable. 11% were unsure.

There is support for reducing waiting times from across the political spectrum, including among Conservative voters. Some 71% of people who would vote Conservative if there was an election tomorrow supported a reduction, with just 20% believing the six-weeks wait to be acceptable. Unsurprisingly, Labour voters were the most likely to view the 6-week wait as excessive, with a reduction supported of 82% of those that would vote for the party if an election was tomorrow.

However, on the question of whether Universal Credit should be halted – a position recently advocated by Labour – responses were more ambiguous. Just over a third of Britons said the rollout should be halted, with a similar number (35%) believe that the Government should continue to roll-out the programme, with 29% unsure.

An article based on these polling results, released by the Independent, can be found here.

Methodology, fieldwork dates, and a full breakdown of these results can be found here.

For a more detailed breakdown of results from this poll, or any other results from our polling series, please get in touch by email or phone.


0121 333 6006

Robert Struthers – Senior Research Executive

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