“Having worked extensively with Thurrock Council throughout the spring and summer of 2016, we are delighted to be working with them once again. As a result of the survey conducted last year, and in conjunction with several follow up workshops, a number of action plans were developed by the council. This survey is being designed to track progress in the areas identified in these plans, so it will be interesting to see the extent of the impact of the work undertaken in 2016.”

In January 2017, Thurrock Council re-commissioned BMG Research to manage their pulse staff survey in 2017 following the successful delivery of their full Staff Opinion Survey in 2016.

A number of areas for attention were identified in the survey conducted in 2016 (and a series of action planning workshops that followed), and therefore the overarching objective of the pulse survey is to provide a temperature check and track changes in these key areas and to check that the council is moving in the right direction.

The survey is to be delivered via a mixed methods approach, with around 2,000 staff receiving an online survey sent directly to their work email account and around 400 staff receiving a paper version. Particular attention will be paid to engaging with hard to reach groups of staff in order to reach a response rate of in excess of 75%.

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